Terms of Service

1. Acceptance of Terms

By accessing and using the Gleambloom Institute website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

Gleambloom Institute provides online accounting education and training services, including:

• Online courses and educational content
• Live interactive sessions and webinars
• Course materials and resources
• Assessment and certification services
• Career guidance and support services

3. User Accounts and Registration

3.1 Account Creation

To access our services, you must create an account and provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials.

3.2 Eligibility

You must be at least 16 years old to use our services. By using our services, you represent that you meet this age requirement.

3.3 Account Responsibility

You are responsible for all activities that occur under your account and agree to notify us immediately of any unauthorized use.

4. Course Enrollment and Payment

4.1 Enrollment

Course enrollment is confirmed upon successful payment and receipt of enrollment confirmation. Course availability is subject to minimum enrollment requirements.

4.2 Pricing and Payment

All prices are listed in Canadian dollars and include applicable taxes. Payment is due in full at the time of enrollment unless otherwise specified.

4.3 Refund Policy

• Full refund: Within 7 days of enrollment and before course start date
• Partial refund: Within 14 days of course start date (50% refund)
• No refund: After 14 days from course start date
• Medical or emergency circumstances may be considered for exception

5. User Conduct and Responsibilities

You agree to use our services only for lawful purposes and in accordance with these Terms. You agree not to:

• Share account credentials or course materials with unauthorized users
• Record, distribute, or reproduce course content without permission
• Engage in disruptive behavior during live sessions
• Submit false or misleading information
• Attempt to gain unauthorized access to our systems
• Use our services for any commercial purpose without authorization

6. Intellectual Property Rights

6.1 Our Content

All course materials, content, and resources are the intellectual property of Gleambloom Institute and are protected by copyright and other laws. You may not reproduce, distribute, or create derivative works without explicit permission.

6.2 License to Use

We grant you a limited, non-exclusive, non-transferable license to access and use course materials for personal educational purposes only.

6.3 User Content

Any content you submit (assignments, forum posts, etc.) remains your property, but you grant us a license to use it for educational and operational purposes.

7. Course Completion and Certification

7.1 Completion Requirements

Course completion requires satisfactory completion of all assignments, assessments, and participation requirements as specified in each course.

7.2 Certificates

Certificates are awarded upon successful completion of course requirements. Certificates are digital and can be downloaded from your account.

7.3 Academic Integrity

Academic dishonesty, including plagiarism and cheating, may result in course failure and account suspension.

8. Service Availability and Technical Requirements

8.1 Service Availability

We strive to provide continuous service availability but do not guarantee uninterrupted access. Scheduled maintenance will be announced in advance when possible.

8.2 Technical Requirements

You are responsible for ensuring your technology meets minimum system requirements for accessing our services.

9. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

10. Limitation of Liability

To the maximum extent permitted by law, Gleambloom Institute shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or other intangible losses.

11. Indemnification

You agree to indemnify and hold harmless Gleambloom Institute from any claims, damages, or expenses arising from your use of our services or violation of these Terms.

12. Termination

12.1 Termination by You

You may terminate your account at any time by contacting us. Upon termination, your access to courses and materials will be revoked.

12.2 Termination by Us

We may suspend or terminate your account for violation of these Terms, non-payment, or other reasonable cause. We will provide notice when possible.

13. Modifications to Terms

We reserve the right to modify these Terms at any time. Significant changes will be communicated via email or website notice. Continued use of our services constitutes acceptance of modified Terms.

14. Disclaimers

14.1 Educational Outcomes

While we strive to provide high-quality education, we do not guarantee specific career outcomes, job placement, or salary improvements.

14.2 Professional Advice

Our courses provide educational content and should not be considered as professional legal, financial, or business advice.

15. Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including natural disasters, government actions, or technical failures.

16. Governing Law and Dispute Resolution

16.1 Governing Law

These Terms are governed by the laws of Nova Scotia, Canada, without regard to conflict of law principles.

16.2 Dispute Resolution

Any disputes arising from these Terms or our services shall be resolved through binding arbitration in Nova Scotia, Canada.

17. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

18. Contact Information

For questions about these Terms of Service, please contact us:

19. Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Gleambloom Institute regarding the use of our services.